Industrial Manipulators and Material Handling Solutions
Industrial Manipulators and Material Handling Solutions
Call now: 01246 252333

Customer Service Apprentice

The apprenticeship will predominantly be processing information from the sales team and converting this into customer proposals.

There will also be the occasional customer visit, attendance at trade shows, diary management and office admin – answering phone, filing, database entry and emails etc.

The apprentice may need to book flights and hotels for staff and will frequently be dealing with customers, sometimes on a technical basis.


Desired skills

  • Good attention to detail
  • IT Literate
  • Professional telephone manner


Personal qualities

  • Confident
  • Hardworking
  • Committed
  • The enthusiasm to progress with the company in this field of work. Be confident talking and dealing with customers on the phone and face to face


Qualifications required

GCSE Maths & English at C grade or above (or equivalent)


Future prospects

Full time employment with the company and further training, sometimes in Italy, for the successful candidate


Things to consider

The apprentice will ideally need to be able to drive and have access to their own transport.



Weekly wage – £136.00

Working week – Monday – Friday 08:30 – 17:00 with 30 minutes for lunch

Total hours per week – 40.00

Apprenticeship period – 13 months

Start date – ASAP

Apprenticeship level – Intermediate Level Apprenticeship


How to apply

Please send a CV and cover letter to  If you do not hear back within 30 days, please consider your application unsuccessful.  Successful applicants will be contacted via telephone, so please ensure your CV includes necessary contact details, including current email address.


About the employer

Scaglia Indeva has been designing and manufacturing industrial manipulators since 1970. Today we are the world leader in supplying state of the art material handling solutions. Scaglia Indeva has over 40 years’ experience and accumulated knowledge, constantly updated with state of the art technology improvements from our R&D department. With this pedigree, we are able to address the need for higher productivity combined with operator wellbeing, safety and ergonomics. The INDEVA® solutions range of products includes Intelligent Devices for Handling (INDEVAs) and Automatic Guided Vehicles